Security

This Security Policy is subject to and incorporated into the End User License Agreement (the "Terms") between you and Carbonite. You may access the Terms by navigating to the "Terms" tab above or by clicking Terms. Capitalized words used in this Security Policy without definition have the meanings given to them in the Terms. By agreeing to the Terms and using, installing, or accessing the Carbonite Product, you are agreeing to this Security Policy and the terms contained herein.

Secure Features

Carbonite takes your privacy and the security of your data very seriously. Carbonite is built with a series of administrative, physical and technical safeguards designed to protect your Backed-up Data.

Secure Transfer

All Backed-up Data is encrypted with 128-bit Blowfish encryption prior to transfer and then sent through an encrypted 128-bit SSL tunnel to Carbonite data centers.

Secure Storage

After the secure transfer to Carbonite data centers, your Backed-up Data is maintained and stored with Carbonite using 128-bit Blowfish encryption. Your Backed-up Data is accessible only by supplying your valid login credentials. You can choose to use Carbonite's 1024-bit encryption key or manage your own encryption key. If you choose to manage your own encryption key, you must safely archive it because, if lost, you will not be able to restore or otherwise access your data.

Physical Security

Carbonite servers are located in secure data centers, protected with features such as gated perimeter access, 24 x 7 x 365 on-site staffed security and technicians, electronic card key access, and security cameras inside and outside of the buildings.

Restricted Access

Your Backed-up Data may be accessed using the password protected, web-based Carbonite administrative console by supplying your valid login credentials and via (i) an internet enabled computer other than the computer registered with Carbonite using remote file access, or (ii) certain software applications, including the iPhone and BlackBerry applications. Although Carbonite makes good faith efforts to store your personal information and Backed-up Data in a secure operating environment that is not accessible to unauthorized users, Carbonite cannot guarantee complete security. By using such products and services, you knowingly accept this risk.

Network Security

Carbonite utilizes independent third party consultants to review the safety and security of your Backed-up Data and routinely checks its systems for vulnerabilities to ensure that your Backed-up Data is safe.

Carbonite's Privacy Policy

Additional information about Carbonite's security program is available by navigating to the "Privacy Policy" tab above or by clicking Privacy Policy.

If you would like to contact Carbonite directly with security or privacy questions, please email Carbonite at security@carbonite.com.